Lately I’ve notcied a lot more no show clients; clients who don’t call to say they aren’t coming. This is a very common but rude thing to do to a stylist.
You may just think that its not a big deal, but did you know when you don’t call us you don’t just leave us hanging?
WASTED TIME: You’ve wasted my time. I am left here sitting waiting for possibly hour. I might be lucky and can move my next clients up or on the very rarest of times I can get a walk in. First thing clients too means that I could of not needed a sitter in the morning, or didn’t have to rush out of the house, could of kept the dogs out of their crate longer. Just the little family things that make a day better. I schedule my life around you. So maybe I could of had a earlier doctor’s appointment.
You’ve also possibly wasted someone else’s time. If they needed that time and it only worked for them. Now they have to wait or not get their services done.
MISSED INCOME: That’s time I’m not getting any income and for people who no show multiple services: that’s 100s of dollars gone and a walk in brow wax that cost 15$ won’t make it right.
WASTED PRODUCT: I set up before my clients come in. That means if you skip out on a pedicure = I have your foot soak with product waiting and ready. With COVID precautions that’s even more wasted product because I now have to re sanitize anything I’ve taken out.
Please next time just call and say you can’t make it, even if you are already late. Make sure to call some emails and text messages from spas and salons are automated messages and don’t actually get any replies. Most do say [NO REPLY] in them.