Unfortunately due to the high number of no shows for large services I have to add a 30-50% deposit policy in place for all services over 100$. As most of these services take more than a hour, when a client books an appointment and then doesn’t let me know they can’t make it: I am stuck loosing money and my time that could of been used for a client(or in some stances 3-4) who was going to come. I normally charge a 15$ fee for late, multiple reschedules which will still be a part of Sweet Cherry Spa’s booking policies.
Deposits can be added when booking online by adding your credit card. Can be made booking with us through phone and E-transfer or in person with cash/debit/credit/apple pay/e-transfer. This also applies to late fees.
Services Affected are:
All Pro Skin Care treatments – 30% Deposit required
All Lash Extensions – 50% Deposit required
Halloween + Special Effects Makeup – 50% Deposit required
Please also remember : TEXTING THE REMINDER TEXT DOES NOT GO THROUGH. The reminder system is through my Fresha Booking App so the messages do not come from my phone. You need to call the spa or text Scotia or Chelsea’s cell phone Numbers to let us know.